Privacy Policy
Effective
MotoMynt connects vehicle owners with independent auto detailers. This policy explains what we collect, why we collect it, and who else sees it. It covers the MotoMynt mobile app and this website.
What we collect
If you book detailing (customer accounts)
- Mobile number. Required — it is how you sign in, and we confirm it with a one-time code. Message and data rates may apply.
- First name and email address. Required. Your first name is shown to the detailer who is coming to meet you; your email is where booking confirmations, calendar invites and receipts go.
- Last name and ZIP code. Optional. ZIP is used to show detailers who cover your area.
- Vehicle details — year, make, model, nickname, mileage, plate if you enter one — and photos you upload of your vehicle.
- Service address for mobile jobs, and approximate location if you allow it, to find nearby detailers.
- Booking, message and review history, and payment records (we never see or store your full card number — see Payments below).
If you take detailing work (business accounts)
- Your name, business name, email address and mobile number. All required. You choose whether we confirm the account by text or by email; the mobile number is still required, because it carries your sign-in codes and how customers reach you on the day.
- A password, stored only as a bcrypt hash — we cannot read it.
- Business details you enter during setup: service area, services, prices, hours, portfolio photos and logo.
- Payout details, collected and held by Stripe rather than by us.
Automatically
- Device and app information, including a push notification token if you allow alerts.
- Your device time zone, so appointment times are shown correctly.
- Delivery outcomes for the emails and texts we send, including bounces and complaints.
Who else receives it
We do not sell personal information. We share it with the following service providers, only to the extent each needs to do its job:
- The other side of your booking. A detailer you book sees your first name, your vehicle, your service address, your photos and your messages. You see their business details and reviews.
- Stripe — payments and detailer payouts. Card details go directly to Stripe and are never stored on our servers.
- Twilio — sign-in codes and text notifications.
- Resend — transactional email.
- Cloudflare R2 — storage for vehicle and portfolio photos.
- Expo — delivery of push notifications.
- Google or Mapbox — turning addresses into map coordinates.
- OpenAI — optional AI analysis of vehicle photos to suggest services. Photos you submit for analysis are sent for processing.
- MongoDB Atlas and Redis — the databases the service runs on.
We may also disclose information where the law requires it, or to investigate fraud, safety problems or abuse of the platform.
Your choices
- Notifications.Push, text and email are controlled per category under Account → Notifications in the app. Every non-essential email carries a one-click unsubscribe. Notices about your account, bookings and payments are sent regardless, because they are part of the service.
- Location and photos.Granted through your device's permission prompts and revocable in system settings at any time.
- Access and correction. Your profile, vehicles and business details are editable in the app.
- Deletion.You can delete your account from Account → Settings in the app, or request deletion here. Records we are required to keep — completed transactions, payout records, tax documents — are retained for as long as the law requires and are disassociated from your profile.
How long we keep it
Account information is kept while your account is open. Booking, payment and dispute records are kept afterwards where we are required to, or to resolve a dispute already underway. Photos are deleted with the vehicle or portfolio entry they belong to.
Children
MotoMynt is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, email us and we will remove it.
Changes
We will post any change here and update the effective date. If a change materially affects how we handle your information, we will ask you to agree again in the app.
Questions about this document? Email support@motomynt.com.